Supporting Cisco Devices for Field Technicians

Overview

The Supporting Cisco Devices for Field Technicians (FLDTEC) training teaches you knowledge and skills related to on-site replacement of Cisco technologies across routing, switching, data center, unified computing system (UCS), and collaboration platforms. This includes hardware identification, cabling, configuration backup and restoration, and software upgrades/downgrades.

This training prepares you for the 500-150 FLDTEC v1.0 exam. If passed, you earn the Cisco Certified Technician (CCT) Field Technician certification. How You'll Benefit

This training will help you:

  • Gain the knowledge you need to maintain on-site Cisco technologies
  • Qualify for professional-level job roles in collaboration, data center, and routing and switching
  • Prepare for the 500-150 FLDTEC 1.0 exam

What to Expect in the Exam

Supporting Cisco Devices for Field Technicians (500-150 FLDTEC) v1.0 is a 120-minute exam associated with the CCT Field Technician certification. This exam tests your knowledge and skills related to on-site replacement of Cisco technologies across routing, switching, data center, UCS, and collaboration platforms, including:

  • Hardware identification
  • Cabling
  • Configuration backup and restoration
  • Software upgrades/downgrades
 

Quem deve participar

  • Field Engineers
  • Cisco Virtual Internetworking Support Engineers (VISE)
  • Cisco Technical Assistance Center (TAC) Engineers
  • High Touch Operations Managers (HTOM)
  • Consulting Engineers
  • Network Engineers
  • Technical Program Managers

Pré- requisitos

There are no formal prerequisites for this training. However, you should have an understanding of the exam topics before taking the exam, including:

  • Network Foundations
  • Common Service Tasks and Tools
  • Cisco Software
  • Cisco Infrastructure and Collaboration Architecture
  • Cisco Hardware Replacement
  • Cisco UCS and Data Center Architecture

These skills can be found in the following Cisco Learning Offerings:

Objetivos do Curso

  • Evaluate common network devices, components, and basic functionality
  • Describe Cisco hardware families, their roles, and functions in a typical enterprise deployment
  • Discover operating systems and command line interface (CLI) commands used to service Cisco products
  • Compare common tasks and tools used to support Cisco equipment service tasks in field deployment scenarios
  • Identify key tools and processes used when installing Cisco hardware components and devices
  • Compare various processes and tools used to support deployment of Cisco software images and device configurations
  • Identify the placement of key infrastructure components, common endpoints, and collaboration devices in an enterprise network
  • Differentiate between on-premises, cloud, and hybrid collaboration deployment models
  • Explain the five main components of Cisco on-premises collaboration deployments, including their functions and key features
  • Describe the role of collaboration infrastructure in supporting video endpoints, including Cisco Telepresence Management Suite, Cisco Meeting Server, and Cisco Meeting Management
  • Explain how Cisco Webex integrates meetings, team collaboration, and calling features
  • Identify the high-level steps for replacing Cisco infrastructure devices, Cisco UCS infrastructure components, and their field replaceable units
  • Identify the form factors and field replaceable units found in Cisco Catalyst switches, Cisco ISR, Cisco 8000 Series, and Cisco NCS routers, and Cisco Catalyst Edge platforms
  • Identify the interfaces and replaceable components in Cisco Meraki switches as well as follow tasks when replacing the switch itself
  • Identify the main product series, field replaceable units, and management platforms for Cisco Secure Firewall devices and Cisco ASR routers
  • Identify the high-level steps for replacing Cisco collaboration endpoints and hardware components
  • Locate key network devices and their function in a common data center topology
  • Indicate which data center components are virtualized in a common data center topology
  • Match the UCS devices to their common placement in a customer network
  • Match UCS management tools to their common use case
  • Identify the high-level steps for replacing Cisco Nexus and MDS switches their field replaceable units
  • Identify the configuration steps required in NX-OS when replacing data center network devices
  • Summarize the high-level steps for replacing hardware components in UCS B-series, C-series, E-series, and X-series devices
  • Differentiate the node replacement process in the Cisco UCS 5108 Blade Server Chassis from the Cisco UCS X9508 Server Chassis

Outline

  • Networking Foundations
  • Cisco Equipment and Hardware Foundations
  • Cisco IOS Software Foundations
  • Common Services Tasks & Tools
  • Installing Replacement Hardware
  • Implementing Cisco Software and Configurations
  • Campus Design Considerations
  • Cisco Equipment and Hardware
  • Service Knowledge and Process
  • Cisco UCS & DC Architecture & Management
  • Cisco Data Center Hardware Replacement
  • Cisco UCS Hardware Replacement

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