Course Overview
This 5 day course is designed to enable technical users to increase knowledge of the VOSS technology, learn new best practices, and improve administration skills.
Who should attend
This course is designed for people with a basic understanding of Cisco UC apps, who are
- considering a CUCDM10x implementation
- involved in on-boarding customers
- who need to operate CUCDM10x.
Prerequisites
Basic IP knowledge (such as the CCNP certification)
Course Objectives
At the end of this training, participants will have a working knowledge of CUCDM10x.
Course Content
Day 1 CUCDM10 Overview Introduction to GUI basics Introduction to transactions CLI HCS hierarchy concepts Role-based access control
Day 2 Entitlements Dial plan overview Customer and site build Number management Voicemail service Gateways LDAP integration Data sync
Day 3 Subscriber management Self-service Single sign on
Day 4 Macros Overbuild
Day 5 Bulk loaders Summary